Your privacy is important to us. This policy explains what information we collect through this website, why we collect it, and how it's used.
This website is a product catalogue and enquiry platform, not an online store: we don't process payments, store card details, or require any account or login to browse.
What we collect: we only collect personal information that you choose to give us, typically when you submit our contact form or message us on WhatsApp. This may include your name, phone number, email address, and the content of your message, along with which product or category (if any) you were enquiring about. You can browse this entire website without providing any personal information.
How we use it: we use this information solely to respond to your enquiry, by phone, WhatsApp or email, to follow up on availability, quantities or next steps, and for our own internal record keeping. We do not use it to send promotional emails, for market research, or to customise this website to your interests.
We will never sell or share your information: we do not publish, sell or rent your personal information to third parties for their marketing purposes, and your details are never disclosed to any other third party except where necessary to respond to your enquiry or where required by law.
Security: we are committed to keeping your information secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and protect the information you share with us.
Cookies: this website does not use cookies or any similar tracking technology.
WhatsApp: if you contact us via WhatsApp, that conversation is subject to WhatsApp's own privacy policy in addition to this one, since it takes place on their platform.
Data retention: we retain enquiry details for as long as reasonably needed to respond to your enquiry and maintain business records, after which they may be deleted.
Your rights: you can ask us at any time to tell you what information we hold about you, or to have it corrected or deleted, by contacting us using the details on our Contact page.
This policy may be updated from time to time; the version on this page is always the current one.
